We require scans of the completed signed documents be returned to us by our Notary Signing Agents on most of our orders. Our internal QC team will review these docs to help catch and minimize errors. Several clients have told us that the error ratio on signings completed by Signature Xcel notary signing agents has been reduced by this process and has the lowest percentage of signing errors of all their signing agency vendors. This helps reduce deficiencies and back-end funding delays for title companies and lenders.
We believe quality control starts with the selection and assignment of the notary signing agent. By more thoroughly vetting the agent on the front end and providing document review on the back end by our QC team… we provide an ‘Xcellent’ service for our clients.