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Quality and Pricing

Regarding pricing… we are not the lowest price, nor do we want to be. We believe in the motto “you get what you pay for.” Meaning lowest price usually equates to lowest service.

In Spanish there is a saying “Lo que cuesta barato sale caro.”

Roughly translated, it means, “What comes cheaply will cost you dearly.”

Common complaints about notary signing agents:
  • Unprofessional behavior in front of their client
  • Late to appointment or no show
  • Multiple mistakes on paperwork
  • Agencies who do not provide trained or qualified notaries
  • Late return of completed documents
  • Unresponsiveness causing funding delays or missed deadlines (rate locks expiring!)
  • Agents coming to the client for money because signing agency did not pay them
  • Behavior causing issues for title company with the lender or realtor, potential loss of client

Typically, the notary signing agent is the last and possibly only in-person interaction on your behalf with your client. Is it worth risking your client satisfaction, loss of referrals and damaging your relationship with your real estate, lender or title company partners to try to save $10, $20, $30 on one of the most important steps in your closing process?