Order Placement and Processing

Easy and Secure Order Placement and Processing

Signature Xcel uses the most secure and reliable order management and scheduling platform available in the notary signing industry. We can integrate our order processing with many of the large title productions software systems. Through our relationship with Title Loop (formerly Notary Loop) we integrate directly with SoftPro, ResWare, RamQuest, Qualia and several other major title industry software platforms.

For clients utilizing their own proprietary systems, we can develop a process around their needs. An example of a typical order flow would be:

Notify Signature Xcel of the order via email with basic information included.
Our team hand keys the order in our system which acknowledges to you receipt and entry of the order.
We assign a qualified notary signing agent generating an email to you to confirm notary assignment with name / contact info.
Notary confirms appointment with signer, updates our system, email is generated to you to inform appointment with signer is confirmed.
Upon notification docs are ready, we acquire docs from your portal and load docs directly into our portal, safely and securely.

Notary, safely and securely, prints docs from our portal.
Upon completion of signing, notary updates our portal which then notifies you with completion status, including document return details.
When scans are performed, notary uploads signed doc scans to our portal, you have access to scans, or we can transition them to your portal.
Upon completion, invoice is sent to title. A month end tabulation can be provided upon request.

Most of clients prefer to have their team enter the order details directly in our portal if the integration process is not utilized. We can work either way. Our order flow is automated, and our order dashboard is updated by our team and/or the notary which generates status updates for you every step of the process. These updates can be customized based on client preferences and be sent to multiple and/or group email addresses. The order management platform we utilize is one of the largest and most secure in the industry. They meet or exceed the industry security protocols as established by our national partners. Data is maintained on servers at AWS with a SOC 2 report available upon request.