Julie serves as Associate Director of Client Services, where she oversees client relationships, service delivery, and operational excellence to ensure exceptional customer experiences and strong business partnerships. She brings more than 10 years of leadership experience within the signing service industry, leading high-performing teams, supporting thousands of signing transactions each month, and building lasting relationships with clients, vendors, and internal stakeholders.
Throughout her career, Julie has successfully led cross-functional initiatives, implemented process improvements, and mentored team members while consistently delivering quality, efficiency, and service excellence. Her collaborative leadership style, strategic mindset, and commitment to continuous improvement have made her a trusted leader and valued partner.
Julie holds a Master of Business Administration (MBA) and is a commissioned Ohio Notary Public. She is passionate about fostering strong client relationships, empowering teams, and delivering innovative solutions that exceed client expectations.
